We have found the mixed reviews of this online store on reviews sites like Trustpilot, Sitejabber, etc. We find following facts about this online store: Customer Complaints: It is an online shopping store that sells a variety of products as listed above, but before making it your go-to shopping destination, there are several important things as mentioned below that you need to know. Products Listed On Its Website: Outwear, Tops, Bottoms, Dresses, etc.Product Categories Available On Its Website: What's New, Best Sellers, Sale, Intimates, Wedding, Outerwear, Tweed, Knitwear, Tops, Bottoms, Dresses, Clothing.198, Daxin Road, Majialong Community, Nantou Street, Nanshan District, Shenzhen China Office Address: 1204 A Chuangxin Building No.USA Office Address: 1311 John Reed Court, City of Industry, CA 91745, United States.Domain Registration Date As Per WHOIS:.Is J.ING a scam site? Website Highlights:.We find following facts about this online store:.I am only planning on keeping 3/8 items and want to return the other as soon as possible but their policy asks to wait for the last item in the order but I fear they will tell me my order is no longer return eligible due to how long it is taking. After a second wash it still has the tire smell. The first wash I made the mistake of washing with clothes and all my clothes smelled like it. I also ordered the Emilie fuzzy sweater and it’s itchy but cute It also smelled awful like chemicals and burnt tires. I am midsized and have larger hips so they didn’t even zip all the way up on me. They run small for bottoms so make sure to measure before ordering. Quality wise, the clothing is not bad but sizing is an issue for me. Customer service has been pretty on top of answering my questions within a few days, but I haven’t heard back since I asked about the status of the last item. Had I known I wouldn’t have ordered since my order had a lot of F/W styles. I got free shipping and didn’t expect to wait over 2 months and then some for an order to be complete. But it would be better for the company to be upfront about their shipping times. I understand that with the holidays and covid still going around that there will be some delays. I live 1.5 hours away from Compton and as of January 11th, it still hasn’t arrived. It says it has been in Compton CA since December 7th and departed the shipping facility on the 28th with no further updates. I am still waiting on the Docie Leather shacket. They said they would ship the rest of my order separately and it arrived on Dec 16. ![]() After almost a month and no update, I emailed again. It never said that when I ordered it and there was nothing to inform me about a preorder item so I just decided to wait a bit longer. I have contacted j.ing multiple times and the first time they told me that one of the items I ordered was actually a preorder so it’s taking longer. I ordered on November 14, 2021- not even after Black Friday- and I am still waiting for an item from my $250 order. ![]() I was super excited to order since I saw unique pieces and they looked like they were super good quality. This is going to be long but it’s my experience with this company. ![]() My bank account shows it as a charge, not a refund. UPDATE 1/24 Jing is claiming they refunded $130.08, but I only received $97.56 back on Jan 21 and a charge of $32.52 on Jan 18. Will try to talk to customer service, but if they continue to be unhelpful, I’ll have to request a credit chargeback with my bank. I already explained to customer service and sent a screenshot of the refunds and charge, but they said they already refunded even though my bank account states otherwise. I only received $97.56 back when it should be $130.08. I shipped my entire order back (total of $130.08) for a refund, but they sent 3 separate refunds of $32.52 and charged me an additional $32.52 when it should’ve been a refund. They only offer store credit or else you would have to pay for your own label to ship it back. It’s ridiculous how their prices are so expensive but the quality is at the same level as Shein. I was so disappointed I ended up returning everything. The sweaters are also poorly made with uneven stitching. The blazers are so thin and feel very cheap. Don’t order from here!! My order took over a month to arrive and the clothing quality is terrible.
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